UNWIND™️ Essentials Kit

We want your experience with UNWIND™ to be as smooth and soothing as our tools.

Below you'll find everything you need to know about our shipping process:

📦 Shipping Areas

We currently only ship throughout South Africa. If you’re outside SA and would love our products, feel free to get in touch - we’ll do our best to assist.

🚚 Processing & Delivery Times

All orders are processed within 2–3 working days.

Once dispatched, delivery typically takes:

• Major cities: 2–4 working days

• Outlying areas: 3–5 working days

Please note that delays can occasionally occur due to couriers or unforeseen circumstances - we’ll always keep you updated.

💰 Shipping Costs

A standard delivery fee of R120 per local order will apply.

📬 Order Tracking

Once your order is on its way, you’ll receive a tracking number via SMS or Email so you can follow your parcel’s journey to your door.

❗️Missing or Delayed Deliveries

If your package hasn’t arrived within the expected timeframe, please contact us at info@unwind-myofascial-release.com and we’ll follow up with the courier immediately.

We want you to feel completely confident and satisfied with your UNWIND™ purchase.

If something doesn’t feel quite right, we’re here to support you every step of the way.

🔁 Returns

We accept returns within 14 days of delivery if your item is unused, in its original packaging, and in resell able condition. To initiate a return, please email info@unwind-myofascial-release.com with your order number and reason for return.

Please note:

• Return shipping costs are the responsibility of the customer (unless the item was damaged or sent in error).

• We recommend using a tracked courier service.

💳 Refunds

Once we receive your returned item and inspect it, we’ll process your refund within 5–7 working days.

Refunds will be issued to your original payment method. You’ll receive a confirmation email once it’s done.

💔 Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, we’re truly sorry. Please notify us within 3 days of receiving your parcel by emailing info@unwind-myofascial-release.com with photos and details. We’ll send a replacement or arrange a full refund right away.

🧘🏽‍♀️ Our Promise

We pour love and care into the selection and manufacturing of every product.

If you have any concerns, please reach out - we’ll always do our best to make things right. 

The gentle beginning. Everything you need to start releasing tension and reconnecting to your body

Includes:

• 1 x UNWIND™️ Strip

• 1 x Set of UNWIND™️ Easy Grip Balls

• 1 x Ball Pump

• 1 x UNWIND™️ Carrier Bag

Benefits:

• Perfect for home practice, travel, or class use

• Supports spinal decompression and fascia hydration

• Compact and versatile - ideal for daily nervous system care

Create a sacred pause in your day. Unwind, restore, and return to your natural rhythm.